ROCKFORD'S SKATELAND
FAQ
HERE ARE ANSWERS TO MANY OF OUR FREQUENTLY ASKED QUESTIONS
ADMISSION
How much is general admission?
Admission is $10. Skate rentals are available for an additional fee.
How much is skate rental?
Skate rentals are $5 + tax. We also offer skate mates for $5 and wrist guards for $3 + tax. For example, admission plus a skate rental totals $15.40.
Why do I need to sign a waiver?
Skating comes with some risk, and waivers make sure everyone understands the rules and stays safe while having fun.
Do I need to pay for the special theme skates?
If a themed skate takes place during a regular public session, it is included with standard admission. If the themed event is a standalone experience on a separate date, a special event fee will apply and may vary depending on the event.
Do I need to sign a waiver even if I'm not skating?
Yes, all guests are required to sign a waiver once per year, whether they are skating or spectating.
How long, before skating starts, do you open the doors?
We aim to start admitting people at least 15 minutes before the scheduled start to our session to allow time to get skates on before the music starts.
Can I buy tickets online?
Currently we are not offering online ticket sales.
What forms of payment do you accept?
Cash, credit and debit cards are all accepted. Google and Apple Pay. No personal checks!
Do you have an ATM?
Yes!
Do spectators need to pay to enter?
No, we only charge skaters admission. However, if you do decide to skate after entry just come up to the front counter to pay for the admission and skate rental.
Can I leave and come back?
Re-entry may depend on the session. Check with staff when you arrive.
SKATES/EQUIPMENT
Can I bring my own skates?
Yes, as long as the wheels are clean. If they have been worn outside, the wheels must be wiped off prior to entry. All quad skates must have toe stops or toe plugs.
What types of skates do you rent?
We carry all types of skates!
- Regular (traditional) roller skates – what we, in the industry call “quads”
[sizes Juv. 6-men’s 15] - Inline skates (aka ‘blades’ or ‘rollerblades’) – all the wheels are in a row
[sizes Juv. 10-men’s 15] - Speed skates – also quad skates, but with a lower-cut boot, a lower heel, and wider wheels [sizes 1-13]
How much is skate rental?
Is skating beginner friendly?
Absolutely. We welcome all skill levels.
Do you have skate assists for newer skaters?
Yes, we currently offer skate mates to help beginners build confidence on the rink.
Is there any safety equipment required?
Protective gear is not required, but you are welcome to bring your own knee pads, elbow pads, wrist guards, or helmet. We also offer gear rentals if you prefer.
Do you have lockers to rent?
Yes, we have lockers available to secure your items for a small fee!
Can I walk on the floor with my child?
Parents can walk out onto the skating surface, as long as they remove, or put shoe covers on over, their shoes. The shoe covers are available for free in a bin on the skate rental counter. (Please return them to bin after use, if they are still in good shape).
Are there any rules when using Skate Mates?
Yes, we recommend staying toward the inside of the skating floor to allow for faster skaters to use the outside lanes.
Can I push a stroller or wheelchair on the floor?
Yes, we allow strollers and wheelchairs as long as the wheels are clean and the floor is not too crowded.
Where should I skate if I'm new or going slower?
We recommend staying toward the inside of the floor. More experienced skaters tent to stay on the outside. We also have Skate Mates available for rent.
Are inlines and quads different prices?
All skate rentals are one price.
adult skates
When do you have adult skates?
Every Saturday 9pm-11pm. Entry begins at 8pm
Who can go to adult skate?
Adult skate is for anybody 18+
Do I need to bring ID?
Yes, we will card you at the door.
Are adult beverages available on Adult nights?
Outside food, beverages, and alcohol are not permitted on the premises.
CONCESSIONS & Arcade
My child has a food allergy. Would I be able to see the list of ingredients of items you sell?
Please ask us. We will do our best to provide you with any information you need.
Do the games take tokens or quarters?
We have game cards, you just go to kiosk to purchase game cards with cash or card.
What food options do you have?
We offer pizza, hotdogs, pretzels, snacks, drinks, and treats at our café.
Can I bring my own drinks or snacks?
No outside food or drinks are allowed.
Do you sell food and drinks?
birthdays & private events
Can I rent the rink privately?
Absolutely. We offer private rink rentals for birthdays, corporate events, schools, and special events.
How do I book a party or event?
Contact us directly to check availability and pricing.
How many guests are included?
Party packages include 10 participating guests including the birthday child. You can add more for an additional fee per guest.
Can I bring my own food?
Outside food and drinks are not allowed, except for cake or cupcakes for booked parties.
What is included in a birthday party?
Each party includes skating, skate rental, pizza, drinks, and a $10 game card for each participating guest.
If there is more time in the session can I stay after my party?
You are more than welcome to stay for the duration of the public session. After your allotted party time, tables will no longer be served and may be used for other parties or opened for public use.l
Can I bring cake, decorations, or gifts for my child's birthday?
ONLY BOOKED PARTIES may bring outside cake, decoration, or gifts. Walk-in parties or groups that do not have a party booked with us are NOT permitted to bring outside food, gifts, or decorations.
schools
How do school fundraisers work?
We offer multiple options, including revenue-sharing on admissions or customizable pricing where schools ear per ticket sold.
How can I book my school event?
What kind of events can we host?
Fundraisers, school spirit nights, and private school events. Reach out to us and we’ll help yo choose the best option for your group!
What is your STEM program?
Our STEM program combines skating with interactive learning experiences focused on movement, physics, and coordination.
Who is STEM for?
STEM (Science, Technology, Engineering, and Mathematics) is designed for school groups and educational outings.
OTHER QUESTIONS
Do you offer wifi access?
Yes! We have free WiFi, no password is needed.
Do you have a dress code?
Yes. This is a family roller skating center and we ask that our patrons respect that and dress appropriately. We reserve the right to deem clothing “appropriate.”
Do you allow smoking and vaping?
No smoking is allowed inside our building, in accordance with the Illinois State statute. We have a designated smoking area outside, away from our entrance/exit.
How do you keep the rink safe?
Our trained staff is always watching the floor to help keep things safe and fun. That said, skating is an active sport, and falls or collisions can happen.
By choosing to skate, you understand and accept these risks. Skateland is not responsible for injuries that may occur while enjoying the rink.
Can I request songs?
Yes! Our DJ takes requests when possible.
Do you play games during sessions?
We do! Listen for announcements during your visit.
What should I know before coming?
Be sure to complete a waiver prior to arrival, or you can fill one out online here:
Wear comfortable clothes, and be ready to have fun!
Are you open during the week?
We are open to fundraisers and private events during the week. We have public skating most Fridays, Saturdays, and Sundays.
What are themed skate nights?
These are special sessions with music, games, and activities based on a theme.
